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Assistenza Clienti |
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I have been pleased
with your customer support -- one of the most
reliable in the business.
MF |
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I am quite impressed
with the service you offer at present. Thank
you
PC |
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Let me take this opportunity
to thank you and your staff for their support
and sense of caring. You are a class act.
Your response to users needs as well as your
compassion is second to none. I just had to
let you know how I felt regarding your professionalism.
Sincerely
RCD |
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Justin, I just want
you to know that your support team is the
best there is. I want you to give Tom, Sonya,
Mark, Carlos, all raises if they are not already
rich, from this job. OK lol. The truth is
they are the best and your casino is too.
I did explore other casinos and they do not
compare to yours. When you have people responding
personally like you do it makes all the difference
in the world. Me and the people that play
at your casino really all agree. Thank you,
RP |
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Thank you for that
information. I have to say I have never experienced
such good customer service from any online
organization. You guys really have it together!!!
Thanks again,
S |
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You do a great job
and I have never had trouble getting an answer
from you in a short time. Keep up the good
work.
JD |
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I've never enjoyed
my computer as much as I have since joining
Casino on Net. Both Casino on Net and their
staff are helpful and a lot of fun. The only
problem I can find is that the cocktail waitress
is a little slow...thanks for a great time,
and I will tell others about you....
W |
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Since I have been
visiting your casino the communication chain
is very impressive. I have nothing but praise
for the MANY CSR's who have conversed with
me. The only thing I ask is keep up the good
work. I am really new to this on-line stuff
but I will say that you are the most courteous
people I have experienced so far and a lot
of this has to do with punctuality. Keep up
the good work. After I win the million dollars
some of you can work with me. Well Done!
JA |
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Thank you again for
the great customer service and quick responses
to any and all problems and questions... I
love playing on your site...never had more
fun, and don't even have to leave the house.
Sincerely,
LM |
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June, You are the
best girl in the world! Your site is absolutely
the best on the Internet due entirely to people
like you. Thank you so very much,
C. |
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I find your company
very professional. I have recommended you
to my close friends. Your service is 2nd to
none! Put a feather in your cap guys/gals!
Don't change! If you need to change consult
me first. Australia can learn a lot from you,
people! Kind regards & best wishes
MH |
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I just wanted to place
a kind note to your employees at your Customer
Support Center. I'm in the retail industry.
I'm a Sales Manager of a multi-franchise dealership
organization and fully understand the importance
of customer service. I have nothing but the
best service with your department as well
as your company. But I am truly impressed
with your customer support. Thank you for
your time. I will always be a valued customer
with your company. (I hope to hit your MVP
status at 150000 points soon :-) Thank you.
AL |
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Congratulations, I
did some research on casinos on line and was
delighted to see that you won the Casino of
the Year Award. I knew from the first minute
I had dealing with your group, I would have
a fine experience. And it has been. If you
ever need a testimonial, please use me. You
have been more than fair and patient with
me. I want to compliment the staff for taking
time to answer my questions. The staff is
so friendly and professional, I almost feel
like we are good friends. Great bunch of people.
Warmest regards
CBB |
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Dear Staff, Thank
You so much for your extra care with my problem.
You're the best! Your service has been excellent
thus far. Again thank you for your expert
service!
M |
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Thank you for your
prompt response and service. You are doing
a great job treating the VIP customers with
great warmth and attention.
GN |
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Thank you for your
sweet message, I will always be a Casino on
Net customer. You are the best on-line.
TB |
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I have been given
great service and quick response time. You
have a great staff!!!!
DA |
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Thank you for your
timely response to my e-mail. It seems again
that I didn't quite understand the process
that a cash out goes through...Ruth Kitts,
Transactions Dept. at Casino on Net, has educated
me and there is no longer a concern.... Thank
you again for the service, it's good to know
you are there.... Respectfully,
R |
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Thank you very much
for the hasty response. Customer Service like
this is few and far between in the UK. I thank
you and will be recommending your on line
casino to many of my associates Regards and
Thanks
SB |
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The representatives
are very responsive to my questions and really
help me out. They are cordial and always have
an answer within 30 minutes. (I do mean it).
I do make a living gambling. I win and lose
aggressively. I play like it is my passion.
Thanks,
D |
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June - I am writing
this email to thank you for the incredible
support that I have received from your team
in the recent weeks. Dave, Sonya, Liz, Marc,
Nilda and yourself have been extremely helpful
in answering my questions and accommodating
my requests. You guys are the best in the
business and have made my experience with
Casino-on-Net that much more enjoyable. Thanks
again for the excellent support and I look
forward to continuing what has been an incredible
relationship to date.
N |
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Thank you for your
quick response. The funds were received today.
Because of your superior service I am now
giving your site the green light to go with
my many friends whom I know will enjoy your
honest, well produced gaming site. Trust is
the key, and you have proved yourself trustworthy.
Thanks again, and get ready for more business!
BC |
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I cannot express my
gratitude for your swift response to my bothersome
questions. I can assure you that because of
your excellent customer service you have acquired
a lifetime member to your establishment.
JK |
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Just to drop you a
line and let you know that of all the casinos
out there you all are the most personal, you
have great support and I really feel there
are real people behind me. I want to thank
you all for all your kindness and respect
you have shown me, I have never received this
from any of the casinos I have visited but
yours. Thanking you,
VC |
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Many regards. You
guys are real pros at customer service. It's
a pleasure to play online with you!
BDC |
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I must admit you were
right. Although I experienced significant
problems over the past several months, I am
happy I stayed with you. Your support staff
has made me feel like more than just a customer.
I feel like part of a family or community.
Repeatedly your staff has bent over backwards
to resolve any issues I encountered making
sure I was satisfied with the outcome. I just
wanted to extend my thanks and appreciation
for your interest in my business and continued
support. I look forward to our shared future
success. Sincerely,
CB |
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Ms. Kaley, I appreciate
all the effort by you and your team. I was
just telling my wife what a tremendous support
group you have. I don't mean to add to what
I am sure is a difficult job your people perform.
I was on customer service management for years
and understand the 'other side'. I wish I
had a team such as years on more than one
occasion. Please, forward my thanks both up
and down the ladder. A satisfied member,
RW |
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June - I am writing
this email to thank you for the incredible
support that I have received from your team
in the recent weeks. Dave, Sonya, Liz, Marc,
Nilda and yourself have been extremely helpful
in answering my questions and accommodating
my requests. You guys are the best in the
business and have made my experience with
Casino-on-Net that much more enjoyable. Thanks
again for the excellent support and I look
forward to continuing what has been an incredible
relationship to date.
N |
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I just wanted to take
the opportunity to thank you for all of your
efforts to accommodate my request and give
faithful customer service support. It is accurate
to state that it is not "about the money,"
but rather about a sense of security and trust
that I need to have as a customer dealing
with virtual funds and doing business with
a company that I can not see or interact with
directly. I now know that I am dealing with
a company that is honorable, will take the
time to investigate matters of concern to
its clients, and ultimately stand behind the
customer by exceeding expectations. I could
not ask for anything more. Thank you for your
helpfulness and integrity, I look forward
to enjoying future services with your company.
Truly,
AA |
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Your company has the
nicest, most wonderful customer service organization!
I am thrilled at having 'found' you - I used
to have to drive over an hour on a less-than-wonderful
road to go to a casino - the service did not
compare to yours at all. Having a great time
from the comfort of my own home with my trusty
dog at my feet. Thanks again!
D |
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| 2.
I Nostri Favolosi Giochi |
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I don't know if you
or any other players are interested but, I
have played MANY different online casinos.
The Casino-On-Net is far and above the best
of the best. It is the closest anyone can
come to playing in a real casino. Bravo to
you and the whole staff! Keep up the good
work!!
SN |
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Thank you for a great
year. It has been a lot of fun and joy and
excitement. I haven't had such experience
with any other online casino. I have referred
you, guys, to so many of my friends. Again,
have nice Holidays and enjoy your Christmas
and New Year. Your long time member,
SS |
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This is my favorite
casino. I won 3500 dollars once just from
a hundred bucks. Simple interface and easy
to see and play games makes this the best.
I even read the newsletters you send me (and
I hate reading newsletters).
BK |
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I just wanted to say
"thanks". I think you deserve to be casino
of the year. You showed me that you do care
about your members. THANKS FOR CARING....
A FAN FOREVER
CH |
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Thanks for all your
help, we finally got everything to work, and
we had a blast playing blackjack against each
other! You and your staff have been very courteous
and helpful. Thanks again!
JK |
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This is the best casino
on the Internet and the people love you!
IVM |
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I just think your
casino is the most outstanding in terms of
graphics, sound and choices and the extremely
kind and well-mannered way you handled my
hurt feelings today. I will remember your
kindness, you can count on that. A little
thing like you did this evening was a random
act of kindness and it will come back to you.
JS |
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| 3.
Gioco Leale |
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Hi...I have to tell
you Casino-on -Net is the best place I've
played. win or lose. I think you're the first
on-line Casino that really lives up to its
advertising and gives fair odds. I have played
at many others...but you're the best. Your
Customer Service is exemplary. Thanks......
KM |
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You know you really
should not have to ask your players if they
like the newsletter or the free play you people
provide twice monthly. You probably have the
best "return rate" of any casino on line.
And are probably the fairest. I have never
had a "disagreement" with your casino that
I have come out on the bottom of. You really
do believe that the client is right and you
prove it by your actions and attitude. Yes,
you are appreciated. Yes, it is a pleasure
to play with Casino-On-Net. Yes. I like the
newsletter and hearing about great (yet unbelievable
things) like 400 BJs in one day. So keep up
the good work. Casino-On-Net is a winner.
CC |
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Thanks for the information.
You people are the best. Every question gets
answered. The games are fun....and fair. I
always feel like I have a good chance to win,
as well as lose, and I often win, which makes
it even more fun. Thanks for doing such a
good job. I feel as though I always get my
moneys worth, win or lose.
GG |
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Dear Sir, I JUST WANT
TO THANK YOU...BELIVE ME, JUST THANK YOU....
YOU GAVE ME A FEELING OF TRUST. Because your
system DOES NOT WIN IRRATIONALLY. I WILL NEVER
PLAY IN CASINOS OTHER THAN YOURS. My best
regards and THANKS for the TRUST you gave
me....
IC |
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God Bless You All!!!!!
Several of our Officers play with your casino
and I will be sure to advise them all of your
generosity. I have requested the five hundred
to be paid out and will match it with five
hundred of my own. These thousand dollars
will be placed into an interest bearing account
for (murdered police officer's) unborn child.
May you and your staff know that when she
begins college in 18 years that you have paid
her way with this donation. Again may God
bless you all and keep you safe. From myself,
I am honored to belong to the best casino
on the web. Thank you all from the bottom
of my heart. Humbled,
Det. JDC |
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I just wanted to let
you know, that this is the kind of service
I've been talking about. You always get back
with me, it never takes forever, and you are
all do everything you can to please your customers.
There is no casino out there, which can even
hold a candle to the service you give. And
people actually win money here, and not just
piddly little money either. I have won a lot
of money playing at your casino. I can't think
of even one bad thing to say about your casino,
and believe me if there was something bad
I would let you know. Y'all are the greatest.
And thank you very much, I will keep voting
for you as my favorite top site, top graphics,
everything, etc... Because you are the best.
Thanks again
SS |
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I just wanted to take
the opportunity to thank you for all of your
efforts to accommodate my request and give
faithful customer service support. It is accurate
to state that it is not "about the money,"
but rather about a sense of security and trust
that I need to have as a customer dealing
with virtual funds and doing business with
a company that I can not see or interact with
directly. I now know that I am dealing with
a company that is honorable, will take the
time to investigate matters of concern to
its clients, and ultimately stand behind the
customer by exceeding expectations. I could
not ask for anything more. Thank you for your
helpfulness and integrity, I look forward
to enjoying future services with your company.
Truly,
AA |
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| 4.
Eventi speciali e Promozioni |
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Dear June, The cruise
was fantastic--truly 1st rate. I want to thank
you and the Casino on Net staff for offering
that trip. My wife and I had just a wonderful
time. The ship was superb in all details:
food, room, staff, activities. Anyway hopefully
we'll get the pictures back soon. It was a
great trip thanks to casino on net.
K.
PS.....The casino on board has nothing on
you guys. Their staff was the only weak link
on the trip.
L. AUSTIN |
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I'll tell you what
I think in 2 words... GENEROSITY IS GENIUS.
I can't believe how much cash you have given
me. Do I appreciate it? You're darn right
I do!!! I have learned that if you can't laugh
when you lose you got no business playing.
To all you guys at Casino On Net -- Thanks
for the fun. Keep up the good work. Peace
and Love
MB |
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Just a quick note
to say "Thanks" for the bonuses that you have
added to my account from time to time. I just
wanted you to know that they have not been
unappreciated or gone unnoticed. You do a
great job with your casino program, and just
like going to a casino, you can be a winner
or a loser at any time. Since I enjoy the
game of blackjack, and sometimes have little
$$$ to spend compared to some of the players,
the bonuses make it a possibility for me to
play a little longer at times and is like
a reward. Thanks again
CJ |
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We really want to
thank you for the bonus money you gave us
to play. My husband has been really sick for
the last month and we could not afford to
play as we usually do because of medical bills.
So, I really missed gambling at your casino,
as it is my favorite place. Again, thank you
very much...
The S. Family |
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Due to the bonus that
you have given me and the fortune that has
happened I won a very large jackpot. I will
be able to see the Neurosurgeon for my back
operation. I didn't think I would be able
to see a doctor. But now I can because of
your kindness. Bless you all. I will keep
you informed as to how things turn out. You
have been an angel to me when I needed it
most Thank You with all my heart. Sincerely:
CU |
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You are the best on-line
casino, without a shadow of a doubt. Keep
the bonuses and special promotions happening
tonight and I will send a prayer of happiness
to you and all your loved ones.
M |
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