As part of our commitment to providing truly
superior service, Casino-on-Net makes every effort to
ensure that your Cash Out request is processed as
quickly and efficiently as possible.
The
following is an explanation of how the Cash Out process
works and Casino-on-Net's Cash Out Policy:
At
Casino-on-Net, the method(s) by which we pay your Cash
Out is directly dependent upon the payment method(s) by
which you have submitted your Deposit(s) in the past,
and the amounts of those Deposit(s).
When you
Deposit to your Casino-on-Net Account by Credit, Charge
or Debit Card, FirePay, NETELLER, ePassporte, INSTADEBIT
or Moneybookers, you accumulate what we refer to as a
positive "Member Transaction Balance"* (please see Cash
Out Policy below for definition), for that
particular payment method.
When you request a
Cash Out, if possible, your Cash Out will be paid
automatically to the payment method(s) for which you
have established a positive Member Transaction Balance
(please see Credit Card Exceptions** below).
For example:
On Monday you Deposit $50 by Visa Credit Card;
On Wednesday you Deposit $50 by NETELLER;
On Thursday you Deposit another $50 by Visa Credit
Card;
On Saturday you Deposit $50 by FirePay;
Your Member Transaction Balance now equals
$200:
$100 on Visa Credit Card;
$50 on FirePay;
$50 on NETELLER;
On Sunday you request a $400 Cash Out.
The first $200 of your Cash Out (up to your Member
Transaction Balance) will be automatically paid to you
in the following manner and order of priority:
Your $200 "Remaining Cash Out Balance"*** (the amount
above your Member Transaction Balance - please see Cash
Out Policy below for definition) will be paid to you
according to your chosen payment method(s):
Visa Credit/Debit Card(s) (up to $50,000 per
Credit/Debit Card/per day, where permitted by the Visa
Credit/Debit Card issuer - please see Credit/Debit
Card **Exceptions below), or;
Solo and/or Switch/Maestro Debit Card(s) (if you
have Deposited to your Casino Account by this payment
method in the past, and only in randomly selected
cases), or;
FirePay (if you have Deposited to your Casino
Account by this payment method in the past), or;
NETELLER (if you have Deposited to your Casino
Account by this payment method in the past), or;
ePassporte (if you have Deposited to your Casino
Account by this payment method in the past), or;
Moneybookers (if you have Deposited to your Casino
Account by this payment method in the past), or;
Wire Transfer (if you did not use cards as
mentioned in section 1 and 2 above or MasterCard
Credit Cards that were issued in the UK), or;
Bank Draft (if you did not use cards as mentioned
in section 1 and 2 above), or;
UK Credit Cards via BACS (if you have deposited to
your Casino Account by Visa and/or MasterCard Credit
Cards that were issued in the UK only).
Legend:
* = Member Transaction Balance (see Cash
Out Policy below for definition)
** = Credit/Debit Card Exceptions (see next
section below)
*** = Remaining Cash Out Balance (see Cash
Out Policy below for definition)
(Non-Credit/Debit Card users please skip below to the
next
section of this document):
**Visa Credit/Debit Card Cash Outs: Due to
regulations imposed by issuers of Visa Credit/Debit
Cards, Casino-on-Net is not permitted to pay Cash Outs
to Visa Credit/Debit Cards issued in specific countries
(please see drop-down list below to view these
countries). Furthermore, due to regulations imposed by
some issuers of Visa Credit/Debit Cards in countries not
included in the drop-down list below (non-listed
countries), Casino-on-Net is not permitted to pay Cash
Outs to certain Visa Credit/Debit Cards. Therefore,
Deposits made using these particular Visa Credit/Debit
Cards will not accumulate toward the *Member Transaction
Balance (see Cash Out Policy below). Members who have
Deposited to their Casino Accounts via these particular
Visa Credit/Debit Cards shall receive Cash Outs
according to section three (3) of the Cash Out Policy,
below.
Please see drop-down list below,
specifying countries where Visa Credit/Debit Card
issuers do not permit Cash Outs to be paid to Visa
Credit/Debit Cards:
**MasterCard/Eurocard Credit/Debit Card Cash
Outs: Due to regulations imposed by issuers of
MasterCard/Eurocard Credit/Debit Cards, Casino-on-Net is
not permitted to pay Cash Outs to MasterCard and/or
Eurocard Credit/Debit Cards. Therefore, Deposits made by
MasterCard and/or Eurocard Credit/Debit Cards will not
accumulate toward the *Member Transaction Balance (see
Cash Out Policy below). Members who have Deposited to
their Casino Accounts via MasterCard and/or Eurocard
Credit/Debit Cards shall receive Cash Outs according to
section three (3) of the Cash Out Policy, below.
Cash Outs requested within the same 24 hour period,
via the same payment method, may be combined as one
payment.
In most cases, Cash Out Payment Credits will posted
as separate transactions, and will not cancel charges
resulting from your Deposit(s) to your Casino-on-Net
Account.
Should you have not actively used your chosen payment
method to deposit to your account for more than 12
months, this cash out option may no longer be
available.
If your Cash Out request is for less than the minimum
allowable amount, listed below, the funds will be
returned to your Bankroll:
The minimum allowable Wire Transfer Cash Out is
$20.
The minimum allowable Bank Draft, ePassporte,
FirePay, Moneybookers, NETELLER, UK Credit Cards via
BACS, Credit card and debit card Cash Out is $6.
Occasionally, your authorization or some
documentation may be required to process your Cash Out
request, and we may ask that you sign a list of your
previous Deposits to your Casino-on-Net Account.
Note: Please notify us immediately should your
Credit/Debit Card(s) be lost, stolen or cancelled or
should your E-wallet status change, so we may
investigate their status and confirm that payments
may/may not be received.
Cassava Enterprises
(Gibraltar), Ltd. (the operator of Casino-on-Net),
reserves the right to delay and/or stop the processing
of Cash Out requests until final approval has been
received for any outstanding Deposit
transactions.
Bonuses may be Cashed Out only
after all Bonus Policy requirements have been
satisfied.
According to Casino-on-Net's Cash Out Policy,
Members' Cash Out requests shall be automatically paid
directly to the payment method(s) by which that Member
submitted their original Deposit(s) to their Casino
Account, up to the *Member Transaction Balance (see
section one (1) below for definition). Thereafter, that
Member may choose the payment method(s) by which to
receive their ***Remaining Cash Out Balance (see section
three (3) below for definition):
*The Member Transaction Balance shall be defined
as:
Any total sum a Member has Deposited to their
Casino Account via their Visa Credit/Debit Card(s)
(with the exception of certain Visa Credit/Debit
Cards - please see Credit/Debit
Card **Exceptions above), and/or Diners Club
Charge Card(s), less previous Cash Outs and/or
refunds to this same payment method, plus/or;
Any total sum a Member has Deposited to their
Casino Account via their Solo and/or Switch/Maestro
Debit Card(s), less previous Cash Outs and/or
refunds to this same payment method, plus/or;
Any total sum a Member has Deposited to their
Casino Account via their FirePay Account(s), less
previous Cash Outs and/or refunds to this same
payment method, plus/or;
Any total sum a Member has Deposited to their
Casino Account via their NETELLER Account(s), less
previous Cash Outs and/or refunds to this same
payment method, plus/or;
Any total sum a Member has Deposited to their
Casino Account via their ePassporte Account(s), less
previous Cash Outs and/or refunds to this same
payment method, plus/or;
Any total sum a Member has Deposited to their
Casino Account via their INSTADEBIT Account(s), less
previous Cash Outs and/or refunds to this same
payment method, plus/or;
Any total sum a Member has Deposited to their
Casino Account via their Moneybookers Account(s),
less previous Cash Outs and/or refunds to this same
payment method.
Cash Outs shall be automatically paid directly to
the following payment method(s), up to the *Member
Transaction Balance (see section one (1) above), and
in the following order of priority:
Visa Credit/Debit Card(s) (up to $50,000 per
Credit/Debit Card/per day, where permitted by the
Visa Credit/Debit Card issuer - please see Credit/Debit
Card **Exceptions above) and/or Diners Club
Charge Card(s);
Solo and/or Switch/Maestro Debit Card(s);
FirePay Account(s);
NETELLER Account(s);
ePassporte Account(s);
INSTADEBIT Account(s);
Moneybookers Account(s).
Thereafter (once the *Member Transaction Balance,
utilizing all payment methods with which that Member
has Deposited to their Casino Account in the past, has
been satisfied - see section one (1) above), that
Member may choose(with the exception, in certain
cases, of Members using software versions 6.68 and
below) from the following payment methods with which
to receive their ***Remaining Cash Out Balance (the
amount above the *Member Transaction Balance), if any
exists:
Visa Credit/Debit Card(s) (up to $50,000 per
Credit/Debit Card/per day, where permitted by the
Visa Credit/Debit Card issuer - please see Credit/Debit
Card **Exceptions above), or;
Solo and/or Switch/Maestro Debit Card(s) (if you
have Deposited to your Casino Account by this
payment method in the past, and only in randomly
selected cases), or;
FirePay (if you have Deposited to your Casino
Account by this payment method in the past), or;
NETELLER (if you have Deposited to your Casino
Account by this payment method in the past), or;
ePassporte (if you have Deposited to your Casino
Account by this payment method in the past), or;
Moneybookers (if you have Deposited to your
Casino Account by this payment method in the past),
or;
Wire Transfer (if you did not use cards as
mentioned in section (a) and (b) above or MasterCard
Credit Cards that were issued in the UK), or;
Bank Draft (if you did not use cards as
mentioned in section (a) and (b) above),
UK Credit Cards via BACS (if you have Deposited
to your Casino Account by Visa and/or MasterCard
Credit Cards that were issued in the UK. Note: This
is the only option for UK issued Visa/Mastercard
Credit Cards to receive over the balance cashouts.)
For assistance
with this, or any other matter, please
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